• Print
  • Send to a friend
  • Comment (14)
  •  

Law firm considering legal action in privacy breach

Scott Burden, a lawyer with Brothers and Burden Law Office in Corner Brook, is representing clients affected by the breach in privacy at Western Health. Geraldine Brophy

Scott Burden, a lawyer with Brothers and Burden Law Office in Corner Brook, is representing clients affected by the breach in privacy at Western Health.

Diane Crocker
Published on August 15, 2012
Published on August 14, 2012
Diane Crocker  RSS Feed
Topics :
Western Health , Corner Brook , Western Star

CORNER BROOK — People impacted by a breach in patient privacy at Western Health could become part of a class-action lawsuit against the health authority.

Scott Burden, a lawyer with Brothers and Burden Law Office in Corner Brook, is currently taking on clients affected by the breach.

Burden told The Western Star a decision on whether or not to proceed with a class-action lawsuit will be made within the next couple of months.

"For us, it's right now a process of collecting information, doing our research, determining whether or not an action is viable and in all likelihood we'll be doing something for the people," said Burden.

He added the extent to which action is taken will be determined by the firm's clients.

"What it all boils down to is: Is this going to be worth people's time to get involved."

Burden said the first question is going to be what are an individual's damages.

"For any lawsuit to be viable you have to look at what damages are recoverable for somebody. And I would think in any case the damages are going to depend on the effect this breach of privacy has had on the person's life."

He said some people may not be bothered by the incident and will just want to forget it happened.

"But there's other people, and I've had discussions with people who have highly sensitive information they don't want disclosed to anybody."

He used an example of a person who had a loved one die at the hospital only who find out that person's records had been accessed during that time.

"And you can see how that might really affect somebody a little more than another, and so the damages could be more extensive for one than another."

As to who a lawsuit could be directed at, Burden said generally the procedure is to take a "wide brush." In this case that at least means Western Health and potentially individual people who may fall under the Western Health banner, and possibly the clerk fired for inappropriately accessing the 1,043 files.

As to the identity of the fired clerk, Burden said he thinks it's going to be very difficult for the information to be kept private.

"I think people around town know. So as much as this person's identity has been protected to a certain extent, people know who it is. I know who it is.

"The truth of it is where we live in a small town word travels fast and I think everyone knows."

And Burden said he feels badly for that person.

"You don't want to see anything bad happen to anybody, but you live with the consequences of your actions."

For the time being the case is being handled on a contingency basis. That means there is no cost to clients unless they collect.

Burden said the firm will take on anybody who has an interest in the case as capping it a certain number would be wrong.

"It's a pretty massive undertaking," he said.

"It's going to be interesting. It's going to be an experience and it's a chance to help an awful lot of people."

Anyone interested in more information can contact Brothers and Burden by calling 639-3400.

 

 

Comments

  • Username
    val
    - August 16, 2012 at 12:36:41

    I would be safe to bet that most of these comments are from people who never received a letter.I can assure you if you had received a letter telling you your files had been read you would be very perturbed,especially if you knew this individual,you were a business person in town and could be affected by whats in those records.How many of you would want people to know your financial situation?.If she had breached files that told of your financial situation would you have felt different?I thought so.Lets get something straight,nobody knows what she did with any of that information,who it affected or how it affected anyone.The position is clear a breach is a breach no matter what is breached.We live in a society where we have a right to privacy and I don"t know about any of you but I hold that right dearly.If we don"t send a clear message that this type of behavior will not be tolerated what privacy will we have breached next.It is not only the individual who needs to be held accountable but the people who monitor the activity of people who work in positions that require strict confidence.The hospital at Western Health has signs in every room stating how much they value the clients right to confidential files.Yet they failed to monitor the individuals in the positions of trust.Accountability goes right to the top.So if people dont understand the right to privacy and value that right then you should have no issue with anyone knowing any of your business.Like myself many of those files breached were business people and it could impact dramatically their business if it should become public knowledge.I have no idea who she disclosed any of my confidential medical records/history to and she went back some time on me ,but thats not the issue ,the issue becomes she has knowledge she should never have and someone is responsible for giving her the right to access such privileged information and not monitoring her activities,therefore a class action lawsuit has to move ahead or we will never have privacy rights again .We will send a clear message that to fire someone from their position is sufficient retribution for such a blatant disregard for peoples privacy rights.When in actual fact the corporation is responsible for monitoring the activity of their employees,in those positions.unfortunately its only when people get hit in the pocket book that they are motivated to make changes and take action.How is Western Health being accountable?By getting rid of a very well paid employee?No there needs to be more accountability for things to change and unfortunately only when they are forced to pay with dollars will that happen.My whole families privacy was breached and it was done with a blatant disregard for any rights that we have.I am appalled and disheartened by the fact that she knows everything about me and my family,she didnt only look at my name,she read my visits to the hospital,why and what the outcome.What if I were in there to be admitted to psychiatry ,had attempted suicide,had alcohol or drug issues or if my children had any of those issues,had aides or some of those major very private issues. She didnt know when she looked what she was going to find.Some people had those exact issues in their files and had an absolute right to privacy.If I had wanted people to know my medical history I would with certainty have told everyone.I dont think people realize the magnitude of this breach.Its much more then just having a cold or flu file looked at.Its peoples very very private issues .

    Submit a comment

  • Username
    CBGirl
    - August 16, 2012 at 06:37:18

    When ehealth started there should have been a process in place to ensure this kind of thing couldnt happen. What baffles me is the sheer number of files. How was this not caught at say, the 500 mark? If they can determine the exact number, it sounds as if this clerk should not have had access to ANY files regarding patients. If I had received a letter you can bet Id be at a lawyers office. Not that Id be out to sue at the drop of the hat. The main reason why that clerk accessed the files has yet to be determined, yet whomever it was can stay hidden behind a wall of anonymity based on the fact they were fired which Western Health feels is punishment enough. Its not. That clerk didnt respect the privacy of the patients involved, so his or her indentity should not be hidden either. There should be an inquiry as to why/how this happened and how to secure the information better, and it should be province wide. The timing of it all suggests Western Health was waiting for another authority to come clean about their breach. Who's in charge of the switch to ehealth anyway? Not his fault but he should have seen it coming. Laughing now! Follow me on Twitter. @_CBGirl

    Submit a comment

  • Username
    Ed. A.
    - August 15, 2012 at 20:45:17

    western health will never fix the problem if they are not forced to pay. western health never ever intended to make that breach of privacy available to the public except they panicked when the blowup happened at eastern health. so the next time it will be my records or maybe yours. scott go all the way if it will stop this carless use of our files.

    Submit a comment

  • Username
    Francine
    - August 15, 2012 at 18:25:29

    "get what you can get" attitutude. The corporation stepped up and admitted the mistake/breach. It came forward that the person was dealt wih accordingly. The breach of privacy was not detrimental to the well being of individuals. Peter, unfortunately, this shouldn't have happened. You obviously have a good character. For god's sake why would anyone want to sue under these circumstances? I sure hope this is not what we are all about?

    Submit a comment

  • Username
    Peter
    - August 15, 2012 at 15:14:11

    I received one of the letters from Western Health and at first I was taken aback by the fact that someone had looked at my file without authorization. I got over that fairly quickly when I realized that there was very little harm done to me. After all, I reasoned, if this person had asked me my name and reason for my visit to the hospital I would likely have just told them. I am sure that is not true for many people but it is no big deal for me. And this person has already paid a significant price for their actions. As for getting money out of Western Health, I am not interested. First I do not feel there was enough harm done to me to warrant me receiving any kind of settlement and second I would be more interested in donating to health care rather than driving up their legal or insurance costs. That said, Western Health needs to clean up their act with respect to security of patient records. Firing someone for violating the rules sends a strong message to other staff and is a good start.

    Submit a comment

  • Username
    CBR
    - August 15, 2012 at 13:50:14

    Trying to get in there ahead of the big guns like Ches Crosbie & Bob Buckingham eh?

    Submit a comment

  • Username
    sara
    - August 15, 2012 at 13:36:06

    for god sake she only seen you name and stuff i think this is just a way to get money...what life affect is this going to have on them lmbo some people are to high strung!!!!!

    Submit a comment

    • Username
      Joe
      - August 15, 2012 at 14:38:25

      Sara would probably support that every patient's file should be available to the public.

  • Username
    Too Funny
    - August 15, 2012 at 11:54:03

    Is this another twist as to why they're called "ambulance chasers"?

    Submit a comment

  • Username
    Mr Corner Brook
    - August 15, 2012 at 11:13:36

    CHA CHING!!!!!!

    Submit a comment

  • Username
    willie
    - August 15, 2012 at 09:41:47

    Surely organizations can find a way to secure files so that they cannot be accessed by an unauthorized person. Computer technologists can develop very sophisticated programs, so why hasn`t there been some mechanism developed to either provide access to only those requiring the information or, alternatively, a system that would alert a control centre when someone inappropriately accesses a file. That would prevent the volume of files being accessed in the manner identified. Yes, the clerk was wrong but the organization should know that with the large number of employees, there is a risk of this happening and take appropriate measures to address it.

    Submit a comment

  • Username
    Truth be told
    - August 15, 2012 at 07:59:28

    Lawyers doing what they do best!

    Submit a comment

  • Username
    Dave
    - August 15, 2012 at 07:55:01

    Scott, have you and Chris looked at the potential windfall for this case for yourself and the people who have been impacted by this terrible illegal access to health records? It could be in the millions for your firm and the impacted clients. You guys deserve every cent. Go after them. Western Regional Health has TONS of insurance to cover such events. Go for it!!!!

    Submit a comment

    • Username
      Joe
      - August 16, 2012 at 09:15:24

      Dave, You have the Brothers brothers mixed-up. Chris is a Real Estate Agent! Just sayin'

Submit a comment

Submit a comment (we keep all emails private)
Agreement

We ask that users remain courteous. You may not post insulting, discriminatory or inappropriate content, which may be removed at our discretion. We are not responsible for user content and opinions. Use of this site as well as content submission & ownership are governed by our Conditions of Use and Privacy Policy.

Member organizations should be non-profit in nature, and promote legal activities. Any organization found promoting illegal activities or commercial products or services will be deleted from the site.

I agree with these conditions.

Advertising

Business Directory


Milestones Moving Up

Newsletter

Please enter your email to receive our free newsletter

Subscribe to news alerts

Advertising