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Tough choices ahead; Staff make recommendations as bus service evaluation extended one month

Passengers disembark a city bus at Murphy Square on Monday, Sept. 17, 2012. Geraldine Brophy

Passengers disembark a city bus at Murphy Square on Monday, Sept. 17, 2012.

Cory Hurley
Published on September 18, 2012
Published on September 17, 2012
Cory Hurley  RSS Feed
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CORNER BROOK

CORNER BROOK — Changes to the Corner Brook transit service appear evident.

The findings of the one-year trial to improve the city bus service were released at Monday evening’s public meeting of council. It was accompanied by the results of the public survey which followed.

City staff proposed a list of possible recommendations and suggestions, but a two-bus system service was extended throughout October until a final decision can be made on the future of the system.

According to Steve May, the director of operational services, the key outcomes of the trial period and survey were the NextBus application is not being utilized by the public, but the free application of google maps is.

He said the overall number of riders increased 68,488 in the year to 80,513 during the trial year. However, ridership during a two-bus system as opposed to a four-bus system only reduced from 22 rides per hour from 24 rides per hour — despite the significant increased cost of the extra buses.

The number of riders was low during the evening hours, which was added during the trial period, averaging just seven rides per hour. While Saturday riders were lower than day time hours and higher than evenings — averaging 14 rides per hour.

The results of the cost evaluation was the subsidy per ride is lowest during the day, at $5.80 per ride, and highest during the evenings, at $19.98 per ride.

Streamline system

The possible ways to streamline the transit system as suggested by staff included a two-bus system, year round, and on an hourly schedule as optimized according to the findings of the trial or a one-bus system, year round and on an optimized route. May said another option could be to schedule a bus for the high usage times only.

Staff also recommended a possibility would be to seek independent private-sector proposals for transit services that could work and be affordable in Corner Brook.

It was also suggested to seek the input of the public on the value of having a public transit system and what is deemed a reasonable subsidy for the service.

The reaction around the council chamber was varied, but the consensus was some form of a transit system is needed in Corner Brook.

Coun. Priscilla Boutcher was the most adamant in that requirement. She said times has changed from the years of government grants for such services as transit, but the service is still a necessity.

“With the price of gas and our terrain, and everything, I think we need to downsize in some way to still have some kind of service,” she said.

“We have an aging population, and a lot of these people in the years to come will want some kind of service. They might not need it every hour, but it is worth the effort of looking at it again.”

Coun. Leo Bruce said the nearly $20 subsidy per person to get on the bus in the evenings and the nearly $10 expense per rider Saturdays is too costly.

“I don’t think the taxpayers of Corner Brook can afford to pay those subsidies for a person to get on the bus and take a ride anywhere in the city of Corner Brook,” he said.

He said the results of the trial period and survey were compelling. He encourages entrepreneurs to come forward with proposals to offer some kind of service.

“The city of Corner Brook is a city that needs some kind of a transit service, but not at this cost at these numbers,” he said. “They are extreme. They are too high.”

The statistics from the trial period and survey are available online at www.cornerbrook.com.

Comments

  • Username
    William
    - September 19, 2012 at 12:33:38

    Somethings we can improve on; others we can't! I remember the so-called Jitney service in Corner Brook, where anyone with a vehicle and driver's licence could register their vehicle to operate a passenger service to & from any location in the Corner Brook & Surrounding areas. It worked well, but City council thought they could find the Pot of Gold in a public transit service! Guess what? They were wrong! For example, there is a union environment! We all know what that means! Then there is a maintenance issue! We all know what that means! Let's get intelligent and go back to what works, i.e. private passenger service. I emphasize the word, "SERVICE"

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  • Username
    Jack
    - September 18, 2012 at 21:55:54

    In my opinion, the reason why Corner Brook Transit continues to lose money is that their bus service serves only Corner Brook and not nearby areas or in some cases, region wide. Other cities across Atlantic Canada don't just provide public transit for one particular city or town, but also to nearby areas or even across a particular region with a province. Let's use Nova Scotia's "King's Transit" as an example. King's Transit used to provde bus service strictly to Wolfville, New Minas, and Kentville areas, but have since expanded to cover almost the entire Annapolis Valley region from Weymouth to Windsor. However, some of the major problems with King's Transit is that their bus service frequency is only once every two hours, and they don't provide services on Sunday's and holidays which can be troublesome for Acadia University students. If Corner Brook Transit were to survive, they'll have to make their bus service region wide instead of just focusing on Corner Brook. For starters, they should have a bus service to Steady Brook, Pasadena, Deer Lake, and possibly Rocky Harbour. Funding from these communities would be needed to expand this service. Eventually, this service would include the Northern and Southern Bay of Islands. This model will be similar to "King's Transit".

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  • Username
    George
    - September 18, 2012 at 12:26:24

    Coun.Leo Bruce will be waiting a long time before a business person in this town would try to make this service a money making venture.Council keeps hoping that the ridership will increase but hope is the worst business plan you can have.

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  • Username
    David
    - September 18, 2012 at 10:58:38

    The unequivocal answer is that Cprner Brook is simply not a town that can incorporate public transit. The reasons are many: 1) the physical layout of the town, a completely manageable issue which has never been even remotely addressed or considered in any way for the past 35 years; 2) the weather and it's formidable impact on roads, and on operating and maintaining buses here; 3) the oblivious attitudes of Corner Brook citizens towards the very concept of transit, vs. their personal lifestyle priorities --- regardless of cost, merits or benefits. None of these are a "new" development....but the City implemented a transit system decades ago anyway, becasue of a particualrly generous dollop of "free money" from government....that insidious carrot always decides everything we do, whether a good idea or just another government brainfart. So keep tinkering, Council.....that's what you will kepp doing for years to come, while Corner Brook spirals into insolvency around you for lack of any courageous, necessary decisions on anything.

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  • Username
    Jack
    - September 18, 2012 at 10:52:09

    Because Corner Brook Transit is already privatized as Murphy Brothers operate it, the privatization card is off the table. Some suggestions that should be implemented include increase bus service frequency to high use areas like Murphy Square, Post Secondary Schools, and long distance bus service to Corner Brook's outer city areas like Curling. Another suggestion is to have a region wide public transit service to include not just Corner Brook, but also Bay of Islands and Humber Valley regions, such as Corner Brook to Deer Lake. This model would be similar to Nova Scotia's King's Transit whom provide public transit service throughout the Annapolis Valley Region from Weymouth and Digby all the way to Windsor. While bus fares are expensive, considering you can travel long distances on this service, its still a bargain. However, if Corner Brook were to have a region wide public transit service, they would need funding not just from Corner Brook, but all Bay of Islands and Humber Valley area towns and cities.

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  • Username
    Jack
    - September 18, 2012 at 09:33:11

    If Corner Brook Transit's ridership improved over 17.5% from previous year, why would Corner Brook City Hall tout this trial run as a failure rather than success? Leo Bruce and Priscilla Boutcher are definitely too hard on Corner Brookers as they should be very happy with the results instead of disappointed. If Corner Brook wants to attract more riders, they should use higher capacity and low floor buses similar to Halifax's Metro Transit instead of shuttle type buses, lower the bus far to no higher than $1.50, and improve bus frequency on evenings and weekends. Due to Bruce's and Boutcher's Pessimistic behaviour despite ridership improvements, that another reason they should be voted out in next year's Civic Elections.

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    • Username
      David
      - September 18, 2012 at 14:01:36

      Because losing $4500 a day is really no better than losing $5000 a day, that's why. Does the concept of economics, or financial feasibility, or business sustianability, or everything else, simply get genetically diluted out of people if government shovels money at them for such a long time? Is that it?

  • Username
    Shawn
    - September 18, 2012 at 09:14:05

    Again I say; In order for a transit system to be effective, it must bend to the needs of the riders, not the non riders including City Council. It must be a reliable means to get to work and school on time, every time.It must be reasonably prices compared to other alternatives. It must have friendly and knowledgable staff. It must have a straight forward schedule and be easy to read and understand and it must be available everywhere. CB Transit is non of the above. If council would like to understand, let each of them, including our Mayor and administration staff ride that bus system to and from work every day for 1 month and they will quickly see what a failure the current system is to its paying riders. Let them stand on a bus stop after work for sometimes a full hour depending on where/when work actually is. Let them be late for work 2 out of 5 days a week because the bus was not on time. Let them ask for help from one of the drivers and be told to go look on the schedule. Then let them come back to the table with opinions. Until then, they know absolutely nothing about the current system and being that the current system is what it is, they obviously have no idea what is needed. I certainly don't have all the answers but they can start with the above and try to build a larger rider base as well they must give up this notion that the transit system will make money. It never will. I will always be an expense just like the roadwork and water/sewer and any other needed infastructure.

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  • Username
    Jeff
    - September 18, 2012 at 08:41:22

    I haven't used the transit service in years... not since we had the "big buses" waaaaaay back in the 1990's. I do, however, have a daughter that would like to use the bus system but it's actually not running on a schedule she can use. With Corner Brook transforming into a "college town" it's more vital then ever that the town offer services and attract businesses that will attract students to the town. Better transit service, better ammenities, better theatre, better everything! STOP DILLY-DALLYING and start making changes! I know council is focusing on supporting the aging population and that's good, but its also part of the problem. My 22 year old daughter NEEDS an effective bus service... my 85 year old grandparents do not as they need someone with them everywhere they go!

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