UPDATED: Trout River woman says there’s not enough staff at Western Memorial

Diane
Diane Crocker
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Western Memorial Regional Hospital.

CORNER BROOK  A Trout River woman who spent just over eight days in the emergency room overflow at Western Memorial Regional Hospital doesn’t think there’s a lack of beds at the city hospital, but rather a lack of staff.

Edna Sheppard, 89, is the second person to speak out about conditions at the hospital in the last few days. On Monday, Sheppard was waiting at her brother’s house in Summerside to get a bus back home to Trout River.

She was first brought to Western Memorial on Sunday, Jan. 19, and admitted with a lung infection. She was discharged the next day and went to her brother’s home, but on Tuesday had to be taken back to the hospital via ambulance.

Once again she was admitted but, with no available beds, was placed in the overflow area of the ER.

“I can’t tell you what I first thought of it because I was too sick,” she said, but added as she began to come around, she was none too happy with where she was.

With a history of angina and a pacemaker, Sheppard feels she should have been sent to the cardiac floor.

“Oh my dear, it was horrible. Horrible, horrible.”

Just as Marketa Neilson reported in Monday’s Star, Sheppard said there were 10 people in the area with only curtains separating them. She said there was no privacy, only one washroom and nowhere to shower.

Sheppard also found the room cold and kept her coat on the first night and slept in her day clothes another two nights.

Having no access to a phone was the worst of all, she said.

“No one knew if you were dead or alive unless they come in.”

While her son did drop by to check on her often, Sheppard didn’t want him staying long.

“So I battled it out alone.”

Last Thursday Sheppard was transfered out of the overflow to a room on the second floor with three other people. She was discharged on Friday.

While in the overflow, Sheppard had heard that there was a lack of beds and even sent her son to check it out. She said he found one empty bed on one ward and four on another. So she thinks the problem is not a lack of beds.

“The problem is they haven’t got the staff to put there,” she said. “I think they need a lot more staff. Because the poor little things they got there, I don’t know how they’re surviving. They’re worked and reworked.

“I can’t blame it on the staff, they were extremely good. But I do blame it on the management.”

(Earlier story)

CORNER BROOK  A Trout River woman who spent just over eight days in the emergency room overflow at Western Memorial Regional Hospital doesn’t think there’s a lack of beds at the city hospital, but rather a lack of staff.

Edna Sheppard, 89, is the second person to speak out about conditions at the hospital in the last few days.

On Monday Sheppard was waiting at her brother’s house in Summerside to get a bus back home to Trout River.

She was first brought to Western Memorial on Sunday, Jan. 19, and admitted with a lung infection. She was discharged the next day and went to her brother’s home, but on Tuesday had to be taken back to the hospital via ambulance.

Once again she was admitted, but with no available beds was placed in the overflow area of the ER.

“I can’t tell you what I first thought of it because I was too sick,” she said.

But as she began to come around, Sheppard was none too happy with where she was.

 

 

Organizations: Western Memorial Regional Hospital

Geographic location: Trout River, Summerside

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Recent comments

  • J.
    February 05, 2014 - 03:33

    I do agree with everyone here. I work at these buildings and I agree that some of the staff lack empathy. I take the time to talk to everyone and hold a hand if needed. A hug goes a long way. Not everyone is cut out for nursing. I am proud to say I love my job. It is not just a paycheck for me, it's helping those who can not help themselves.

  • R.Butler
    February 04, 2014 - 00:46

    So true, and not to point fingers, but at least 80% of the staff employed don't want to be there. I think in order to work a position at the hospitals in the province of NL and other Province's, you need to have some empathy and not treat the Job as Job! You are not there to get a paycheck you are suppose to be there to help make it easier for the people or person that is there due to illness or sickness not by choice or family member being there in grief. You have been schooled with a trade. Not skills. It's your JOB to learn the skills with time. Patients need to be put first. Got to have some compassion for their position, they are suppose to make a difference...... Also had issues with staff or lack of.