It appears airline passengers in this province have more to complain about than the exorbitant cost of tickets. Two news stories that landed together Tuesday shows just how shabbily we are sometimes treated by airlines in this province.
The national story told of the arrival of the first Boeing 787 Dreamliner to be added to Air Canada’s fleet.
Reporters who got to see the shiny new plane inside and out were lavish in their praise of the added comforts.
Those who pay can get their own little pod with reclining seats and all the comforts.
The air inside the cabin isn’t as dry to cut down on jet lag, the pressure is lower, ceilings are higher and there is mood lighting. You can even contact another passenger on board through the entertainment system. The windows are bigger for a better view of the world below.
Compare that with a story from a Labrador West woman who took a three-hour trip from Deer Lake to Wabush on a smaller — less luxurious — plane this week that was operated by another company for Air Canada. She told the CBC that there was no working bathroom on the plane and there was no information about that when she booked her ticket.
The woman was upset — heavens know why — that she had to move her six-year-old from his seat so a man nearby could urinate in a bag because he had nowhere else to relieve himself — twice.
This kind of treatment wouldn’t be tolerated anywhere else in this country, or North America.
We’re all to accepting of paying top dollar for cut-rate service, expecially the people in Labrador who pay even more than those of us on the island to fly somewhere.
When they’ve finished preening the shiny new bird, Air Canada officials should fly to Labrador to apologize for the “service” they offer.
Then they should make sure nothing like this ever happens again.